Posted by: support
on Dec 15, 2009
Tagged in: Untagged
Sidetone is enabled by default on Dreamwave Phones running release 2.41.0.10 (D28P) & 6.41.0.10 (D26P) onwards.
Sidetone is the effect of sound that is picked up by the telephone's mouthpiece and introduced (at low level) into the earpiece of the same handset, acting as feedback. The phone network must ensure that not too much of the caller's voice is fed back into his or her receiver. This is achieved by phasing the signal so that some cancellation occurs in the network before the signal is fed to the receiver.
Posted by: support
on Nov 18, 2009
Tagged in: Untagged
This is a known issue. Please upgrade the phone firmware to the following releases which should fix the problem.
SIP-D28P Phones: Firmware Release 2.41.0.60
SIP-D26P Phones: Firmware Release 6.41.0.10
Firmwares can be downloaded from our download section:
http://www.dreamwave.net/technical-support/downloads/cat_view/66-downloads/67-phones
Posted by: support
on Nov 18, 2009
Tagged in: Untagged
Note that username & password are case sensitive
Posted by: support
on Nov 17, 2009
Tagged in: Untagged
A: The UCA-FX08 comes with default music on hold audio files which are sufficient for most installations. You can also upload your own custom music / message on hold files to the UCA-FX08. The UCA-FX08 does not support input for external MOH source at this time. This is one of the features we are considering to add in the future revisions of the chassis!
Posted by: support
on Nov 17, 2009
Tagged in: Untagged
A: The UCA-FX08 supports echo cancellation in software. Hardware based echo cancellation is not supported yet on the UCA-FX08.
Posted by: support
on Nov 17, 2009
A: The current UCA-FX08 chassis is a desktop version and can be placed on desktop or shelf along with your wireless / Internet router and DSL/ cable modem. It does not support rack mount or wall mount installations. The 2nd revision of the chassis is under works and will be released in Jan 2010, which will support both rack & wall mount installation.
Posted by: support
on Nov 17, 2009
A: The default username & password for Phone Admin GUI is admin / admin. This is valid for both SIP-D28P & SIP-D26P phones. If you perform a factory reset and the default login does not work, please try admin / dreamwave. Some of the phone firmware releases had default password set to "dreamwave" (without quotes).
Posted by: support
on Nov 16, 2009
what are FXO & FXS? Why do I need it?
FXO and FXS are interfaces (ports or plugs) commonly used with analog phones and phones lines.
FXO stands for Foreign eXchange Office
FXS stands for Foreign eXchange Subscriber
