Blog entries

What is Sidetone? Is it really required?

Dreamwave Support Team — Tue, 15 Dec 2009 21:13:44 +0100

Sidetone is enabled by default on Dreamwave Phones running release 2.41.0.10 (D28P) & 6.41.0.10 (D26P) onwards.

Sidetone is the effect of sound that is picked up by the telephone's mouthpiece and introduced (at low level) into the earpiece of the same handset, acting as feedback. The phone network must ensure that not too much of the caller's voice is fed back into his or her receiver. This is achieved by phasing the signal so that some cancellation occurs in the Read More...

Putting a call on hold and hanging up the receiver disconnects the call

Dreamwave Support Team — Wed, 18 Nov 2009 12:13:17 +0100

This is a known issue. Please upgrade the phone firmware to the following releases which should fix the problem.
SIP-D28P Phones: Firmware Release 2.41.0.60
SIP-D26P Phones: Firmware Release 6.41.0.10

Firmwares can be downloaded from our download section:
http://www.dreamwave.net/technical-support/downloads/cat_view/66-downloads/67-phones

What is the default username & password to access UCA-FX08 Admin GUI?

Dreamwave Support Team — Wed, 18 Nov 2009 12:13:17 +0100

Note that username & password are case sensitive

Default username & password to access UCA-FX08 Admin GUI:

Username: admin

Password: mysecret

Default username & password for SSH and FTP access:

Username: root

password: uClinux

How to connect to UCA-FX08 Admin GUI

Dreamwave Support Team — Wed, 18 Nov 2009 11:46:15 +0100

This procedure applies to the following scenarios

You just got your new UCA-FX08 and you have connected it to your network but you are not able to access the admin gui.
You just reset the UCA-FX08 to factory default by pressing the reset button and you are not able to connect to the admin gui anymore.

Introduction
The UCA-FX08 is configured with the following default IP addresses when shipped from the factory. This is also true when you reset the UCA-FX08 to factory default.
WARead More...

How can I find IP Address of my D28P or D26P Phone?

Dreamwave Support Team — Wed, 18 Nov 2009 11:28:20 +0100

You can find your phone's IP address in 2 easy steps. You need to be in front of the phone in order to do this.

01Locate the OK button on your phone which is located at the center of the navigation keys on the phone keypad as shown in the picture below.

02Press the OK button and the IP Address of the phone will beRead More...

Procedure to change Logo Image on SIP-D28P Phone LCD Screen

Dreamwave Support Team — Wed, 18 Nov 2009 08:50:27 +0100

Summary
In order to load your logo image to your d28p phone, you need to first convert the logo into .dob format. You need an utility (PictureExDemo.exe) to convert your image to .dob format which is available under our download section as explained in the following steps. If your image is in .png or .jpg, .gif, etc format, you need to first convert the image to .bmp file using windows paint utility. Once you have converted your image to .bmp file, you'll then use PictureExDemo.exe utility to Read More...

Does the UCA-FX08 support input for Music on Hold (MOH)?

Dreamwave Support Team — Tue, 17 Nov 2009 23:53:28 +0100

A: The UCA-FX08 comes with default music on hold audio files which are sufficient for most installations. You can also upload your own custom music / message on hold files to the UCA-FX08. The UCA-FX08 does not support input for external MOH source at this time. This is one of the features we are considering to add in the future revisions of the chassis!

How does the UCA-FX08 Small Biz PBX handle echo cancellation?

Dreamwave Support Team — Tue, 17 Nov 2009 23:38:22 +0100

A: The UCA-FX08 supports echo cancellation in software. Hardware based echo cancellation is not supported yet on the UCA-FX08.

Is the UCA-FX08 Rack Mountable or Wall Mountable or Both?

Dreamwave Support Team — Tue, 17 Nov 2009 22:36:00 +0100

A: The current UCA-FX08 chassis is a desktop version and can be placed on desktop or shelf along with your wireless / Internet router and DSL/ cable modem. It does not support rack mount or wall mount installations. The 2nd revision of the chassis is under works and will be released in Jan 2010, which will support both rack & wall mount installation.

Phone password does not work after factory reset

Dreamwave Support Team — Tue, 17 Nov 2009 22:20:03 +0100

A: The default username & password for Phone Admin GUI is admin / admin. This is valid for both SIP-D28P & SIP-D26P phones. If you perform a factory reset and the default login does not work, please try admin / dreamwave. Some of the phone firmware releases had default password set to "dreamwave" (without quotes).

What is FXO & FXS?

Dreamwave Support Team — Mon, 16 Nov 2009 11:19:21 +0100

what are FXO & FXS? Why do I need it?

FXO and FXS are interfaces (ports or plugs) commonly used with analog phones and phones lines.

FXO stands for Foreign eXchange Office
FXS stands for Foreign eXchange Subscriber

FXS Interface

FXS interface is the telephone jack on the wall in your house or office. This is the wall jack where you connect your phone using a telephone cable and make outgoing calls using the phone line. An FXS interface (the wall jack) has Read More...